Submitting a Support Request
Click Support in the top navigation bar
Verify your name and email are pre-filled from your account
Select a subject from the dropdown
Describe your issue in the Message field
For urgent production issues, include request IDs, error messages, the model in use, and any relevant timestamps.
Submitting Feedback
Click Feedback in the top navigation bar
Type your feedback — what's working, what's missing, or what could be better
Feedback is reviewed by the Sciforium team and used to inform the product roadmap.
